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Cash on delivery countries: where online buyers pay at the door

In some countries almost nobody pays for online orders in cash anymore; in others, paying the courier at the door is still how many first orders are paid. If you sell where cash on delivery is common, your store, your prices and your delivery have to be built for it. Here is the map, region by region, and what changes when you sell there.

Updated · 3 min read

Where cash on delivery is common, by region

Regions where cash on delivery is common for online orders: North Africa, Gulf and Middle East, West and Central Africa, South Asia, Southeast Asia, Latin America, Central and Eastern Europe; rare in Western Europe and North America
Where online buyers still pay at the door.
RegionCountries where COD is commonWhat to know
North AfricaMorocco, Algeria, Tunisia, Libya, Egypt, MauritaniaCOD is the usual way to pay a new store; confirm orders by phone or WhatsApp
Gulf and Middle EastSaudi Arabia, UAE, Kuwait, Qatar, Oman, Bahrain, Jordan, IraqCards and wallets grow fast, but many buyers still choose COD for a first order
West and Central AfricaSenegal, Côte d’Ivoire, Cameroon, Gabon, Congo, Mali, Benin, Togo, Nigeria, GhanaCOD next to mobile money; shared XOF and XAF currencies
South AsiaPakistan, India, BangladeshCOD is widespread outside the big cities; refusal rates matter
Southeast AsiaIndonesia, Philippines, Vietnam, Thailand, MalaysiaMarketplaces and wallets push prepaid, but COD stays popular
Latin AmericaMexico, Colombia, Peru, Guatemala and Central AmericaCOD sits next to cash-at-store payments and transfers
Central and Eastern EuropeRomania, Bulgaria, Greece, Poland, Czechia, Slovakia, HungaryOften offered with a small extra fee by the courier or post

In Western Europe, North America, Australia and East Asia, cash on delivery is rare for online orders. There, cards, wallets and pay-later dominate.

Why some countries keep paying cash

  • Many people are paid in cash or have no card used online.
  • New online stores are strangers: paying at the door removes the risk.
  • Buyers want to see the product before paying.
  • Orders start on social media and WhatsApp, where a short form beats a card checkout.

What changes when you sell with cash on delivery

  • Confirm every order by call or message before shipping. It is the cheapest way to keep refusals low — see the confirmation call script.
  • Show the full price and delivery fee before the order form. A surprise at the door is the first reason for a refusal.
  • Keep the form short: name, phone, city, address.
  • Count refusals in your prices: a refused parcel still costs delivery. Use the profit calculator.
  • Know when your money arrives: couriers collect the cash and pay you back on a schedule.

The full setup: running an online store with cash on delivery and reducing refused parcels.

Selling in these countries with CODOS Store

CODOS Store is an online store builder with cash on delivery and bank transfer as payment options, side by side. You choose your store’s country and currency, set delivery fees per city, and add other countries as markets with their own currency and fees.

Countries from this list you can choose as a store country today: Morocco, Algeria, Tunisia, Libya, Egypt, Mauritania; Saudi Arabia, UAE, Kuwait, Qatar, Oman, Bahrain, Jordan, Iraq; Senegal, Côte d’Ivoire, Cameroon, Gabon, Congo, Mali, Benin, Togo, Nigeria, Ghana; Pakistan, India, Indonesia, Malaysia; Mexico; Greece.

Country guides: sell online by country, selling in Africa, and cash on delivery in Mexico.

Questions people ask first

Which country uses cash on delivery the most?

No reliable public ranking exists for 2026 — published figures disagree. COD is clearly common across North Africa, the Gulf, West and Central Africa, South and Southeast Asia, parts of Latin America and Eastern Europe.

Is cash on delivery available in Europe?

Yes, mainly in Central and Eastern Europe and Greece, often with a small extra fee. In Western Europe it is rare.

Is cash on delivery available in the USA?

Rarely for online stores. Cards, wallets and pay-later options are the norm.

Is cash on delivery risky for the seller?

The risk is refused parcels. Sellers keep it low by confirming orders, showing the full price early and delivering fast.

Themes that fit

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CODOS BaseAny shop

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Arabic first, right to left, in warm market colours.

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VitrineAny shop

A shop window for big catalogues, with menus that open onto collection pictures.

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